Backflow Prevention

Did you know, by law, a boundary Backflow Prevention device must be checked annually by a qualified and licensed plumber?

Backflow occurs when water from a customer’s property flows backwards into our pipes. This may carry contaminants that can harm people’s health.

The problem is more likely to occur if:

  • There’s a drop in pressure in the main, eg during a main break
  • Water pressure at the property is higher than at the main, eg if a pump is operating on the site.

Backflow Prevention Device

These devices ensure our water supply isn’t contaminated from hazards on a customer’s property.

They stop water in a customer’s water pipe flowing back into our water main.

Strong plumbing regulations and Plumbing and Drainage Standards are in place to protect our potable water supply from contamination which can occur when chemicals and other contaminants are drained back into our water distribution system.

We can carry out the following services for you

Annual backflow prevention testing, inspections and maintenance reports
Installation of backflow prevention devices/valves selected in compliance with Australian Standards

We are happy to conduct a review of your backflow prevention devices to ensure you comply with regulations. Contact us on 02 4656 4064 for an appointment.

Why Do Properties Need Backflow Prevention Devices?

Not every property requires a backflow prevention device. However, if there is a medium or high risk of contamination entering the drinking water supply, Sydney Water may require one to be installed.

Common examples include:

  • Commercial and industrial properties
  • Medical and dental facilities
  • Irrigation systems
  • Fire sprinkler systems
  • Properties using chemical injection or water treatment equipment
  • Sites with pumps, tanks or alternative water supplies

If you’re unsure whether your property requires a device, we can inspect your plumbing system and provide the right advice.

Installation, Testing and Ongoing Compliance

Installing a compliant device is only the first step. Most registered devices must also be tested every year by an accredited backflow plumber.

We can:

  • Install compliant backflow prevention devices
  • Test existing devices
  • Carry out repairs where required
  • Lodge the required test reports with Sydney Water
  • Provide reminders when your next annual test is due

Keeping your device maintained helps protect the public water supply while ensuring you remain compliant with current regulations.

Why Choose CRG Plumbing?

Our licensed plumbers are fully accredited to install, test and maintain backflow prevention devices across Campbelltown, Macarthur and Greater Sydney.

Whether you need a new installation, annual testing or advice about your obligations, we’re here to help.

Frequently Asked Questions

Who is responsible for a backflow prevention device?

In most cases, the property owner is responsible for ensuring the correct device is installed, maintained and tested when required.

Can a backflow prevention device be repaired?

Yes. Many devices can be repaired if they fail testing. If repairs are not practical, we can recommend and install a suitable replacement.

How do I know if my property has a backflow device?

Backflow devices are usually installed near the water meter or where the water service enters the property. If you're unsure, we can inspect your system

Do residential homes need backflow prevention devices?

Many standard homes do not. However, some residential properties have devices because of irrigation systems, pumps, rainwater systems or other identified hazards.

What happens if my device fails its annual test?

The fault must generally be repaired or the device replaced before it can pass testing. We can carry out any required work and retest the device.

Cameron from CRG Plumbing & Maintenance is a fully accredited and qualified backflow prevention specialist, and can provide comprehensive backflow prevention services for properties throughout the Campbelltown and Greater Sydney region. Call us today on 02 4656 4064 or fill out our contact form to enquire online.